Privacy Policy

Information We Collect

When you interact with our website or contact us, we may collect the following types of information:

• Your name, phone number, and email address when you fill out our contact or quote request form
• Your service address or city to determine if you're in our service area
• The type of pool service you're requesting
• How you heard about us (Google, Instagram, referral, etc.)
• Any additional information you voluntarily provide in the message field

We do not collect payment information through our website. All payments are handled separately and securely.

How We Use Your Information

We use the information you provide solely to serve you better as a customer. Specifically, we use it to:

• Respond to your quote requests and inquiries
• Schedule and confirm pool service appointments
• Send service reminders or follow-up communications
• Improve our services based on customer feedback
• Contact you about promotions or new services (only if you opt in)

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

SMS & Text Message Communications

If you provide your phone number through our contact form, you may receive text messages from Corona Pool Service regarding your service request, appointment confirmations, or follow-ups.

Your consent to receive SMS messages will never be shared with or sold to third parties or affiliates for their own marketing purposes.

You may opt out of SMS communications at any time by replying STOP to any message. Standard message and data rates may apply.

Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. This may include:

• Google Analytics to track page visits and user behavior (anonymized)
• GoHighLevel (our CRM platform) tracking pixels for form submissions
• Session cookies to maintain your preferences during a visit

You can disable cookies in your browser settings at any time. Doing so may affect certain features of our website.

Third-Party Services

We use GoHighLevel as our customer relationship management (CRM) platform to manage form submissions and communications. Your data submitted through our forms is stored securely within GoHighLevel's platform in accordance with their privacy practices.

We may also use Google Maps embeds on our site. Google's privacy policy governs data collected through those embeds. We do not control or receive data from Google Maps interactions.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for secure data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of any marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise any of these rights, contact us directly using the information below.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: